

SD-110015 : Picklist values are not listed while configuring request custom filters with criteria based on picklist user additional fields.In some cases, if the default template is disabled for requesters.If Requester can view option is disabled for the Status field in the request template.

SD-109942 : Input error occurs when requesters reply to closed requests in the below scenarios if the administrator configures new requests to be created when requesters reply to closed requests under Admin > General Settings > Advanced Portal Settings :.SD-107221 : Certain translation messages in Japanese language localization are not supported in rich text editor.SD-110373 : In certain environments, mail fetching through EWS causes various issues, such as extra space is added and inline images, if present, are dropped in specific emails.SD-101910 : While creating/editing requests, if the request template is changed, priority matrix stops working.SD-108691 : When a group is updated by adding a technician, the corresponding notification is sent twice to all group members.SD-109218 : When requests configured with SLAs are created during non-operational hours, incorrect data is populated in the Time Analysis tab.SD-109192 : An internal server error occurs when accessing an unpublished request life cycle that has an optional field configured in any During transition is removed from the associated template.With the requester notes added in the previous template. SD-109170 : If requester notes is updated in a request template and saved, followed by editing and saving technician notes in another request template, the requester notes in the current template is automatically populated.SD-110698 : While editing requests, the existing assets selected in the Asset(s) field are cleared if the users attempt to attach assets using the Associate icon.SD-110873 : Blank page is displayed when users without Editing/Deleting others Time Entry permission attempt to edit worklogs added by other users.SD-109489 : In requester login, the Site criteria configured in the field and form rules is processed incorrectly if the On-Behalf-Of-User field is present in the request form.SD-110928 : Task filters are not available under Request Details page > Tasks.SD-105766 : Drop-down icons in dashboard widgets are not displayed if the screen resolution is increased beyond the default value.
